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Is my bill correct?

We want our mobile subscriptions to always be simple and affordable to use. If you see something on your invoice that seems unfamiliar, we want to help you get a full overview as quickly as possible.

Use the overview below to see what makes up the costs on your invoice.

First invoice / New customer

The first month you only pay for the period your SIM card was activated.

  • If the subscription was activated between the 1st and the 20th of the month, you pay the full monthly fee.
  • If the subscription was activated from the 21st of the month onwards, you pay half the monthly fee.

So you only pay for the period your subscription is active. 😊

Purchases of goods and content services

"Purchases of goods and content services" on your invoice refers to goods, products or services that have been paid for via your mobile bill.

This can be, for example:

  • Bus, train and parking tickets
  • Directory enquiry services from 1881 or Gule sider (Yellow Pages)
  • Subscriptions to newspapers or traffic reports
  • Donations via phone
  • Notifications and pick-up messages from Posten, Bring or PostNord

The amounts appear on your invoice because the payment was made using your mobile number.

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